Shipping policy

Shipping Policy

At TechSpark, we aim to process and deliver your order as quickly and safely as possible throughout Bangladesh.

1. Order Processing

After placing an order, our team will verify your order details and prepare your product for shipment.

Orders are generally processed within 1 business days.

In some cases, processing may take longer due to product availability, order volume, holidays, or other circumstances.

2. Delivery Time

Estimated delivery times may vary depending on your location and the courier service.

Typical delivery timeframe:

  • Inside Dhaka: 02 business days

  • Outside Dhaka: Approximately 2–3 business days

  • Remote or hard-to-reach areas: Delivery may take additional time

These are estimated timeframes, not guaranteed delivery dates.

3. Shipping Charges

Delivery charges will be displayed during the checkout/order process or communicated to you before confirming your order.

Shipping charges may vary depending on:

  • Delivery location

  • Product size or weight

  • Courier service

  • Special delivery requirements

4. Cash on Delivery (COD)

Cash on Delivery (COD) is available for eligible orders across Bangladesh.

For COD orders, payment must be made to the courier when your parcel is delivered.

Please make sure someone is available to receive and pay for the parcel at the provided delivery address.

5. Order Confirmation

For some orders, our team may contact you by phone or WhatsApp to confirm your order before shipping.

If we cannot confirm your order, shipment may be delayed or the order may be cancelled.

6. Delivery Delays

Delivery may occasionally be delayed due to circumstances beyond our control, including:

  • Courier delays

  • Weather conditions

  • Natural disasters

  • Public holidays

  • Traffic or transportation issues

  • Incorrect or incomplete delivery information

  • High order volumes

  • Other unforeseen circumstances

TechSpark will make reasonable efforts to assist with delayed shipments, but courier-related delays are outside our direct control.

7. Incorrect Address or Phone Number

Please provide an accurate name, phone number, and complete delivery address when placing your order.

TechSpark is not responsible for delays or additional delivery charges caused by incorrect or incomplete information provided by the customer.

8. Checking Your Parcel

We strongly recommend checking your parcel carefully at the time of delivery whenever possible.

If you receive a product that is damaged, incorrect, or different from what you ordered, please contact us immediately by Phone or WhatsApp.

For more information about returns and refunds, please review our Return & Refund Policy.

9. Contact Us

If you have any questions about your delivery or order, please contact us:

Phone: 01860690830
WhatsApp: 01860690830
Email: support.techspark@gmail.com

We’re always happy to help.

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