Terms of Service

Welcome to TechSpark. By accessing our website or placing an order with us, you agree to the following Terms of Service. Please read them carefully before using our website or purchasing our products.

1. General

TechSpark operates an online store providing gadgets, accessories, electronics, and other useful technology products in Bangladesh.

We reserve the right to update, modify, or change these Terms of Service at any time without prior notice. Any changes will be posted on this page.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate.

However:

• Product colors may appear slightly different depending on your device or screen.

• Product specifications may vary slightly due to manufacturer updates.

• Product images may sometimes be used for illustration purposes.

• Availability may change without prior notice.

If a product received is significantly different from the product ordered, please contact us immediately. Such situations are handled according to our Return & Refund Policy.

3. Product Availability

All products are subject to availability.

If a product becomes unavailable after an order has been placed, we may contact you to discuss an alternative, delay, or cancellation of the order.

We reserve the right to limit the quantity of products available for purchase.

4. Pricing

All product prices displayed on our website are subject to change without prior notice.

We make reasonable efforts to maintain accurate pricing. However, if an incorrect price is displayed due to a technical or human error, we reserve the right to correct the price and contact the customer before processing the order.

If the customer does not agree with the corrected price, the order may be cancelled.

5. Orders

When you place an order through our website, you are requesting to purchase the selected products.

We may contact you by phone or WhatsApp to verify your order before shipment.

TechSpark reserves the right to refuse, cancel, or limit an order where necessary, including situations involving:

• Incorrect or incomplete customer information

• Product unavailability

• Pricing or website errors

• Suspicious or fraudulent activity

• Repeated refused or undelivered orders

• Other circumstances that may prevent us from fulfilling the order

6. Cash on Delivery (COD)

Cash on Delivery may be available for eligible orders within Bangladesh.

For COD orders, the customer must pay the required amount to the courier upon delivery.

Customers are requested to place COD orders only when they genuinely intend to receive the parcel.

Repeated refusal or failure to receive confirmed orders may result in restrictions on future COD orders.

7. Payment

For prepaid orders, payment must be successfully completed before the order is processed for shipment.

If you have made a payment and later wish to cancel or return an order, please contact TechSpark as soon as possible.

Refunds for approved returns will be handled according to our Return & Refund Policy.

8. Shipping and Delivery

We deliver products throughout Bangladesh through available courier services.

Delivery times are estimates and may vary depending on the customer's location, courier service, weather, holidays, traffic, and other circumstances.

TechSpark is not responsible for delays caused by circumstances beyond our reasonable control.

Please provide a correct and complete delivery address and active phone number when placing an order.

For more information, please see our Shipping Policy.

9. Returns and Refunds

Returns and refunds are subject to our Return & Refund Policy.

If you receive a wrong, damaged, defective, or significantly different product, please contact us as soon as possible.

For a return, customers must follow the applicable return requirements and time limits stated in our Return & Refund Policy.

Please do not send a product back without contacting TechSpark and receiving return approval.

10. Warranty

Some products may include a limited warranty, such as a 7-day warranty for selected chargers, accessories, and electronic products.

Warranty coverage depends on the specific product.

Warranty does not generally cover damage caused by:

• Physical damage, scratches, cracks, or broken parts

• Water, liquid, or moisture

• Misuse, abuse, negligence, or improper handling

• Accidental damage or dropping

• Incorrect voltage or incompatible power sources

• High voltage, power surges, short circuits, or unstable electricity

• Lightning or other electrical faults

• Overloading or use beyond product specifications

• Unauthorized opening, modification, or repair

• Failure to follow the manufacturer's instructions

Please contact us if you believe your product has a warranty-related issue.

11. Website Use

You agree to use the TechSpark website for lawful purposes only.

You must not:

• Use the website for fraudulent or unlawful activities

• Attempt to gain unauthorized access to the website or its systems

• Copy, reproduce, or misuse our website content without permission

• Interfere with the operation or security of the website

• Submit false or misleading information

12. Intellectual Property

Unless otherwise stated, the content of this website, including text, graphics, logos, images, designs, and other materials, belongs to TechSpark or its respective content providers.

You may not reproduce, copy, distribute, modify, or use our content for commercial purposes without prior permission.

13. Third-Party Services

TechSpark may use third-party services such as courier companies, payment providers, hosting providers, and other service providers to operate our business.

We are not responsible for interruptions, delays, or failures caused by third-party services that are outside our reasonable control.

14. Limitation of Liability

TechSpark will make reasonable efforts to provide accurate product information and reliable service.

However, we are not responsible for losses or delays caused by circumstances outside our reasonable control, including courier delays, technical problems, power outages, natural disasters, or third-party service interruptions.

For electronic products, customers are responsible for using the product according to the manufacturer's instructions and specifications.

15. Changes to These Terms

TechSpark may update these Terms of Service from time to time.

Any updated version will be posted on this page. Your continued use of the website or purchase of products after changes are posted constitutes acceptance of the updated terms.

16. Contact Us

If you have any questions about these Terms of Service, please contact us:

TechSpark
Bangladesh

Phone: 01860690830
WhatsApp: 01860690830
Email: support.techspark@gmail.com

Website: techspark.shop

Last Updated: September 2026